Patient Management (OP and IP)

Outpatient Management

Appointments

  • Schedules daily appointment list of patients
  • Ability to book multi-unit appointments
  • Displays the total information of patients
  • Appointment can be booked for consulting doctor, laboratory or radiology modality
  • Configurable slot selection per appointment.
  • Cancellation and edition facility
  • SMS and email alert on appointment booking.
  • Telephonic/Mobile Apps Appointments
  • SMS for reminder on configured time.

Registration

  • Comprehensive demographic details with multiple patient credentials
  • Patient categorization more flexible and also enable quicker access to default registration information
  • Patient card printing with barcode and photo
  • Sponsorship Details
  • Capture Patient’s Demographic details with photograph
  • Capture details on Patient dependents
  • Case sheet printing with header as patient info
  • Configurable visit booking and billing on same screen
  • Auto billing for registration, consultation and follow up services
  • Doctor roster mapping and availability
  • Emergency and MLC details capture

Inpatient Management

  • Bed Management (Admission, Discharge, Transfer)
  • Registration and admission under multiple doctors
  • Graphical view for admitted patient
  • Graphical ward view option
  • Auto bed charges addition
  • New born admission with mother linking
  • Billing rate changes during hi/low class transfers
  • Discharge advise and confirmation
  • Bed allocation, transfer and release
  • Census and Non census beds
  • Patient class wise bed allocation

Emergency Patient Management

  • Emergency workflow and patient tracking
  • Minimum patient details with time in/out
  • Separate emergency number and queue management
  • Enable emergency registration of patients by capturing key registration details
  • Facility to capture details about condition of patient during arrival and mode of arrival
  • Record and view the various activities performed by the nurse (capture of vitals, administration of medication, progress notes etc.)
  • Move patient from emergency area into wards (inpatient)
  • Clinical details (EMR) capture with CPOE
  • MLC details with alerts

Nursing Management

nursing-management
  • V list of Patients of that ward station.
  • Transfer List of Patients of that ward
  • Discharge List of Patients of that ward
  • Non Scheduled OT List of Patients of that ward
  • Scheduled OT List of Patients of that ward
  • General Booking for a Patient
  • Request any item from Store
  • Check the current stock in this Nursing Station
  • Monitor Vitals of the Patients of that ward station
  • Medication Orders of the Patients of that ward station
  • Monitor Sample Collection Orders of the Patients of that ward station

Electronic Medical Record (Clinical Data Management)

  • Patient Search with Various Search Strings
  • Patient Demographic Viewing
  • Previous Visit Details
  • Medical History of the Patient
  • Billing Details of Patient
  • Case Sheet Information (Clinical Findings, Diagnosis ICD-10, Local Examination, Developmental History, Birth History, Immunization History, Family History, Past History, Drugs and Allergies, Vaccinations, Advise, Notes)
  • Template Creation Facility for Case Sheet Information Details like Clinical findings and History Details per Department/ Specialization
  • Prescription/ Medication Advise with Template Creation Facility and Digital Prescription Pen Interface, Pharmacy Stock Interactions for Availability, Drug-Drug Interactions, Drug-Dose Interaction, Drug-Clinical Findings Interaction, Drug-Diagnosis Interaction, Doctor Favourite Drugs

Billing Management (Self/Insurance/Corporate)

  • Advance Collection (Patient and Corporate).
  • Bill Generation (Patient, Insurance, TPA and Corporate)
  • Bill Settlements (Patient, Insurance, TPA and Corporate)
  • Concessions/ Discounts
  • Refunds (Against Advance and Bill)
  • Advance collection
  • Direct receipt
  • Invoice management
  • Adjustments before closing the invoice
  • Automatic prompting of cancellation of services if not availed
  • Automatic prompts for receipts or refunds for any Balance due to/from the patient

Pathology Management (Laboratory)

  • Doctor Request View
  • Sample Collection (Blood, Urine, Sputum etc.)
  • Work Order Generation (With or without Bill)
  • Work Order Status Tracking
  • Investigations Result Entry Authorization
  • Report Delivery to Patients
  • Inventory Management (Reagents and Kits) and Auto Stock Consumption after Result Entry)
  • Category Configuration (Bio-Chemistry, Clinical Pathology, Histopathology, Haematology, Cytology, Serology, Microbiology etc.)
  • Test Configuration (Creation and Edition with Template creation facility, Embedded word Processor for Template Creation, Hierarchical Test Patterns)

Inventory Management (Stores and Pharmacy)

  • Indents (from Store and Wards)
  • Purchase Order
  • Goods/Material Receipt Note (GRN/MRN)
  • Goods/Material Receipt Note Rejection and Return (GRN/MRN Return)
  • Goods Issue to Department/Wards
  • Goods Return from Department/Wards
  • Counter Sale
  • Material Factorization/Merging of Items or Batches
  • Alerts for Current Stock, Minimum/Maximum Stock, Reorder Levels and Expiry
  • Stock Maintenance for Consignment/Charity Items
  • Tax, Freight Configuration

Radiology Management

  • Efficient utilization of resources- Duty roster for radiologist and equipment
  • Statistical reports provided like:
  • Investigation details
  • Tests/Investigations performed by each technician/radiologist for selected date range
  • Tests/Investigations performed by each technician/radiologist for selected date range
  • Doctor wise tests/investigations prescribed
  • Details of tests completed, aborted, cancelled, or Pending
  • Customizable result templates
  • Results entry made simpler with efficient PDF format Reports
  • Easy retrieval of patient data at any phase of a radiology request

Doctor Management

  • List of appointments booked for the current day or any future day
  • List of outpatients most recently seen by the physician
  • List of inpatients admitted in the hospital under the care of the physician
  • List of pending surgeries scheduled for the physician
  • Patient history as a drill down from each of the above list
  • Drill down to reports/charts for each episode
  • Alerts/reminders to the doctor
  • Results of ordered laboratory/radiology tests
  • Physician recordings under the - (CPOE, LHR, and Care plan)

Operation Theatre Management

  • O.T. Reservation for a scheduled surgery.
  • Maintains theatre stock control and has ability to order stocks and supplies from main stores.
  • Processes maintenance requests.
  • Provides daily theatre schedule in order for wards to get real-time information.
  • Provides daily theatre schedule in order for wards to get real-time information.
  • Helps to access reports such as theatre occupancy and utilization.
  • Team of Doctors/ Assistants involved in the operation.
  • Consent Forms.
  • Single or Multiple Doctor/Assistants revenue sharing.
  • Consultant Instructions in O.T.
  • Bill Charges Posting (Surgery and Package Surgeries)

Smart Hospitals

Smart hospitals bring together the infrastructure, people, clinical processes, and administrative workflows using cutting-edge technologies such as IoT, AI, Machine Learning, RFID, etc.. The data generated by these systems is gathered and analyzed to improve patient care and safety, enhance the quality of the patient experience, and bring efficiencies and effectiveness in hospital administration and operations.

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