How Developers can Embed Design Thinking into Everything that They Do
Did you know? According to a study covered by HBR, over 3.6 million people missed their hospital appointments, and healthcare providers lost billions of dollars annually because of missed appointments. When the researchers tried to get to the root of the problem, they realized that…
How Technology Can Drive the Healthcare Transformation the World Needs
As every 21st-century industry that struggles and innovates to find better alternatives for their current modus operandi for improving the quality of customer experience, the healthcare industry is no different. Primarily focusing on the experience and quite literally the ‘well-being’ of its customers, the healthcare…
Read This if You Want to Make a Career as an IoT Expert In Healthcare Industry
A decade ago, it was impossible to imagine getting real-time updates on your pulse rate or your blood pressure during your morning run. Today, you can get all that information right on your mobile phone or a wristwatch. You can even share the data with…
Tough Times Don’t Last, Tough Companies Do
If there’s one solid learning that I have received in my entrepreneurial journey, it is this. In the journey of an entrepreneur, it is that tough times; tough situations will be your constant companion. Just as you think you have plugged the hole somewhere, another…
Health Care is Changing, Healthcare Product Development Must Too
Healthcare products are changing at breakneck speed due to the rapid advancements in the sector. These new products are created while keeping in mind the changing needs of healthcare providers and patients while offering high-quality patient care. These products also help bridge the gap between…
Lessons Learnt in Building a SaaS Healthcare Product
Globally, the healthcare and medical technology industry sector is growing exponentially, set to reach an expected $600 billion by 2025. Driven by the adoption and use of new technologies healthcare spending in the US alone will reach the whopping US $ 5.7 trillion by 2025….
How to Identify and Nurture High-Potential Employees
In today’s competitive talent market, all companies are vying to attract the attention of top talent. Leadership development, therefore, needs to be a core part of any business’ workforce management strategy. Building a force of strong talent begins with identifying, nurturing, and engaging high-potential employees…
Healthcare Consumerism and What It Means to Hospitals?
Health Consumerism is broadly defined as “a movement that advocates patients’ involvement in their own healthcare decisions. It is a movement from the ‘doctor says/patient does’ model to a ‘working partnership’ model.” Health consumerism takes notes from the retail industry. The retail industry places a high…
Customer-Centricity and Customer Focus – What are you Concentrating on?
“Customer service should not be a department. It should be the entire company.” -Tony Hsieh While winning customers over is essential for success for every business, keeping the customers happy is even more critical. No wonder, customer experience is a top priority for businesses, and…
Our Advice to Software Developers Wanting to Stay Relevant
At HATI International, we offer unique smart hospital solutions to healthcare institutions in Malaysia. With a fantastic team of technology experts, healthcare specialists, and customer success professionals on board, we deliver the most cutting-edge solutions to hospitals. We understand that to be able to deliver…