The Connection Between Digital Health and Patient Satisfaction
As patients assume the role of a healthcare consumer, it becomes increasingly key for healthcare institutions to focus on the experience they offer to their patients. Providers and care coordinators are now leveraging digital technologies to connect patients with their care. Digital health essentially means…
Let’s Talk About Interactive Patient Care
Comfort is something that we associate with hospitality and not a hospital. If we are completely honest, comfort and hospital stays are unlikely friends. But this is changing. The focus on patient satisfaction and patient engagement have become high over the past few years. And…
Why Healthcare Providers Need to Take Consumer Engagement Seriously
With the consumerization of our world comes the consumerization of healthcare where people are no longer satisfied with being passive consumers of healthcare. Today, as soon as healthcare condition emerges, most people are inclined to conduct a ‘search’ regarding the ailment online and look up…